We are experiencing a localized outage on the DFA network in Centurion region. Initial indications suggest a fibre break or physical damage to infrastructure. Upstream engineers are attending. Services will be restored as soon as repairs are completed.
Affected services:
Dark Fibre Africa – JHB
MINOR
RESOLVED
Morningside Village
We have a localised issue with the clients at Morningside village. We have techs on the way to check.
MAJOR
RESOLVED
Dark Fibre Africa – Localized outage
We are experiencing a localized outage on the DFA network in the Sunnyside and Clearwater region. Initial indications suggest a fibre break or physical damage to infrastructure. Upstream engineers are attending. Services will be restored as soon as repairs are completed.
Affected services:
Dark Fibre Africa – JHB
MAJOR
RESOLVED
Link Africa – Latency and packet loss
We are aware of increased latency and intermittent packet loss affecting clients on the LA network in this region. Our team is working with the upstream network operator to identify the cause and restore normal performance.
Affected services:
Link Africa – KZN
MAJOR
RESOLVED
Dark Fibre Africa – Localized outage
We are experiencing a localized outage on the DFA network in the PMB area. Initial indications suggest a fibre break or physical damage to infrastructure. Upstream engineers are attending. Services will be restored as soon as repairs are completed.
Affected services:
Dark Fibre Africa – KZN
MAJOR
RESOLVED
Dark Fibre Africa – Localized outage
We are experiencing a localized outage on the DFA network in majority of the Gauteng region. Initial indications suggest a fibre break or physical damage to infrastructure. Upstream engineers are attending. Services will be restored as soon as repairs are completed.
UPDATE – 17 Dec 2025 11:15
Network busy restoring, engineers are monitoring closely
Affected services:
Dark Fibre Africa – JHB
MAJOR
RESOLVED
Link Africa – Localized outage
We are experiencing a localized outage on the LA network in the Umhlanga area. Initial indications suggest a fibre break or physical damage to infrastructure. Upstream engineers are attending. Services will be restored as soon as repairs are completed.
UPDATE – 10 Dec 2025 12:12
The FNO has made changes on their side and services have been restored. We are monitoring closely to ensure stability. Further updates will be provided if anything changes.
Affected services:
Link Africa – KZN
MAJOR
RESOLVED
Link Africa – Intermittent drops
Clients on the LA network may experience intermittent disconnections in the Bluff and surrounding areas. iTEAM engineers are in contact with LA to run diagnostics and work with them on implementing a fix.
UPDATE – 10 Dec 2025 12:13
The FNO has made changes on their side, we are monitoring closely to ensure stability. Further updates will be provided if anything changes.
Affected services:
Link Africa – KZN
MAJOR
RESOLVED
Link Africa – Localized outage
We are experiencing a localized outage on the LA network in the Canal Walk area. Initial indications suggest a fibre break or physical damage to infrastructure. Upstream engineers are attending. Services will be restored as soon as repairs are completed.
UPDATE – 10 Dec 2025 07:38
Link Africa has confirmed a splitter outage affecting connectivity within the mall area. Their team is attending to the issue.
Affected services:
Link Africa – CPT
MAJOR
RESOLVED
Link Africa – Localized outage
We are experiencing a localized outage on the LA network in the bluff area. Initial indications suggest a fibre break or physical damage to infrastructure. Upstream engineers are attending. Services will be restored as soon as repairs are completed.
Affected services:
Link Africa – KZN
MAJOR
RESOLVED
Link Africa – Localized outage
We are experiencing a localized outage on the LA network in the PMB area. Initial indications suggest a fibre break or physical damage to infrastructure. Upstream engineers are attending. Services will be restored as soon as repairs are completed.
Affected services:
Link Africa – KZN
MAJOR
RESOLVED
VoIP - Connection Issue
We are aware of VoIP connection issues and engineers are busy investigating. We apologize for the inconvenience caused.
Affected services:
Inbound call issuesOutbound call issues
MAJOR
RESOLVED
VoIP - Outbound call issues
We are seeing failures with outbound calls across certain prefixes. Engineers are investigating possible routing faults with the upstream carrier.
Affected services:
Outbound call issues
MAJOR
RESOLVED
Cloudflare Dashboard and API Service Degradation
Cloudflare is currently experiencing issues affecting the Cloudflare Dashboard and related APIs. Requests may fail or return errors. Cloudflare has confirmed they are investigating the problem and further updates will follow as soon as more information becomes available.
UPDATE – 05 Dec 2025 11:15
Monitoring - A fix has been implemented and we are monitoring the results.
MAJOR
RESOLVED
Dark Fibre Africa – Localized outage
We are experiencing a localized outage on the DFA network in this region. Initial indications suggest a fibre break or physical damage to infrastructure. Upstream engineers are attending. Services will be restored as soon as repairs are completed.
Affected services:
Dark Fibre Africa – CPT
MAJOR
RESOLVED
Link Africa – Localized outage
We are experiencing a localized outage on the LA network in the Durban North/Virginia region. Initial indications suggest a fibre break or physical damage to infrastructure. Upstream engineers are attending. Services will be restored as soon as repairs are completed.
UPDATE – 03 Dec 2025 11:52
Cable cut, Techs Pulled slack and created a joint to restore services
